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guide/proxies-and-vpn/index.html
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@@ -3170,6 +3170,10 @@ machine. A service whose accounts the server manages does not accept a proxy fro
client, and that includes a Control D resolver.</p>
</div>
<h3 id="troubleshooting-control-d">Troubleshooting Control D<a class="headerlink" href="#troubleshooting-control-d" title="Permanent link">&para;</a></h3>
<p>When the forwarder cannot connect to a host, it answers <code>502 Bad Gateway</code> and gives the reason in brackets.
Python-Requests shows it as <code>Tunnel connection failed: 502 Bad Gateway (&lt;reason&gt;)</code>. The forwarder also logs
each reason once as a warning, <code>Could not reach &lt;host&gt;:&lt;port&gt;: &lt;reason&gt;</code>, because some HTTP clients do not
show the reason.</p>
<table>
<thead>
<tr>
@@ -3183,14 +3187,22 @@ client, and that includes a Control D resolver.</p>
<td>The profile does not redirect. Make sure that the plan includes traffic redirection (<em>Full Control</em>, not <em>Some Control</em>). After a region change, wait for the TTL of the previous answer to end.</td>
</tr>
<tr>
<td>A <code>502 Bad Gateway</code> for one host. With <code>-d</code>, the log shows <code>Control D returned no A record for …</code>.</td>
<td><code>502 Bad Gateway (Control D returned no A record for …)</code></td>
<td>Control D gave no IPv4 address for that host.</td>
</tr>
<tr>
<td>A <code>502 Bad Gateway</code> for one host only. With <code>-d</code>, the log shows <code>Refused …, an address that Control D cannot redirect</code>.</td>
<td><code>502 Bad Gateway (an IP address skips Control D's DNS …)</code></td>
<td>The request names the host by IP address. The forwarder refuses it. See the note on IPv4 above.</td>
</tr>
<tr>
<td><code>502 Bad Gateway (Control D sent … to …, which did not answer: …)</code></td>
<td>Control D gave an address for the host, but the connection to that address failed. This is usually a temporary fault on Control D's network. Try again, or use <code>--no-proxy-download</code> to download without the proxy.</td>
</tr>
<tr>
<td><code>502 Bad Gateway (Control D DNS timed out)</code>, <code>(Control D DNS could not be reached …)</code> or <code>(Control D DNS answered HTTP …)</code></td>
<td>unshackle got no answer from Control D's DNS at <code>dns.controld.com</code>. Check the network connection of this machine.</td>
</tr>
<tr>
<td>An HTTP <code>401</code> or <code>403</code> from <code>api.controld.com</code>.</td>
<td>The token is a <em>Read</em> token, or its <em>Allowed IPs</em> do not include this machine. Use a <em>Write</em> token.</td>
</tr>
search/search_index.json
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sitemap.xml
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<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9">
<url>
<loc>https://docs.unshackle.dev/</loc>
<lastmod>2026-10-21</lastmod>
<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/dev/creating-a-service/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/service-architecture/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/authentication/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/dashboard/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/endpoints/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/errors/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/job-lifecycle/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/quickstart/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/dev/rest-api/remote-sessions/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/getting-started/configuration-file/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/getting-started/installation/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/getting-started/quickstart/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/cli-reference/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/downloading/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/drm-and-cdm/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/output-and-naming/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/proxies-and-vpn/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/subtitles/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/troubleshooting/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/guide/vaults/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/api/config/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/api/drm/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/api/service/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/api/titles/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/api/tracks/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/</loc>
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<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/directories/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/download/</loc>
<lastmod>2026-10-21</lastmod>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/drm/</loc>
<lastmod>2026-10-21</lastmod>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/example/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/misc/</loc>
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</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/network/</loc>
<lastmod>2026-10-21</lastmod>
<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/output/</loc>
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<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/post-scripts/</loc>
<lastmod>2026-10-21</lastmod>
<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/services/</loc>
<lastmod>2026-10-21</lastmod>
<lastmod>2026-10-22</lastmod>
</url>
<url>
<loc>https://docs.unshackle.dev/reference/configuration/vaults/</loc>
<lastmod>2026-10-21</lastmod>
<lastmod>2026-10-22</lastmod>
</url>
</urlset>
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